Privacy Policy

When You use our Platform, we collect and store Your personal information which is provided by You from time to time. Our primary goal in doing so is to provide You a safe, efficient, smooth and customized experience. In general, You can browse the Website without telling us who You are or revealing any personal information about Yourself. In that case, You will be able to access all other information except such information which the Company in its sole discretion decides to require a login for, including browsing the online directory of medical professionals and healthcare providers and connecting, engaging in meaningful discussions in relation to the medical profession, networking and collaborating effectively including chatting or referring patients to each other, and keeping track on news and views in the medical world, created or aggregated on the Platform by Registered Users or the Company, as the case may be. Once You give us Your personal information, You are not anonymous to us. To avail the services offered on the Platform, You need to be eligible as per our Terms and Conditions and You will also need to register using our online registration form, where You may be required to provide us with information including Your name, date of birth, contact number, email ID, user ID, password, residence / place of business information and other personal information as indicated on the forms throughout the Platform. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website or Platform. We may automatically track certain information about You based upon Your behavior on our Platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregated basis. This information may include (but not limited to) the information about Your computer, browser information, connection information, Your IP address, the URL that You just came from (whether this URL is on our site or not), which URL You next go to (whether this URL is on our site or not), and statistics of the pages viewed by You i.e. the links You click on the Platform, the number of times You access the page, things You view and other websites You open simultaneously while browsing on ours etc. If You are affiliated or registered with us then the personal information You provide, including name, address etc, allows us to inform You about updates or changes to services and terms and conditions of providing You the services. We use Your internet protocol (IP) address to administer the Platform, to help identify You, and to gather broad demographic data. Your IP address contains no personal information about You. The Platform may contain links to other websites or applications, which are outside our control and are not covered under this Privacy Policy. The information that You access there or provide there will be governed by the privacy policies of those sites and applications. We use data collection devices such as “cookies” on certain pages of the Website and the App to help analyze our web page flow or App usage, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on Your hard drive (after our web server sends them to Your web browser or device through the App) that assist us in providing our services by enabling our web server to collect certain information from the browser or device. We offer certain features that are only available through the use of a “cookie”. We also use cookies for a number of purposes, including to allow You to enter Your password less frequently during a session, to simplify logging process for registered users, to start a session when logging into our site, to enable Your browser or device to remember Your username between sessions, to provide the mechanisms of online payment if applicable, to enable traffic monitoring, to monitor which pages You find useful and which You do not. Cookies can also help us provide information that is targeted to Your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from Your hard drive or device at the end of a session. You are always free to decline our cookies if Your browser permits (or delete them by looking at the help menu of Your browser or device), although in that case You may not be able to use certain features on the Website or App and You may be required to reenter Your password more frequently during a session. A cookie does not give us access to Your computer or device, or information other than the data You choose to share with us. Additionally, You may encounter “cookies” or other similar devices on certain pages of the Website or App that are placed by third parties. For example, if You view a web page created by a user, there may be a “cookie” placed within that web page. We do not control the use of cookies by third parties (or the resulting information that they record). If You choose to avail services on the Platform, we collect information about Your browsing or usage behavior. We also allow other Users to comment about matters shared or posted by You. In the ordinary course of business, our system does not receive, store or process any credit/debit card names, numbers, expiration dates, CVV number or equivalent, to effect any payment on our Website or App. These details are transferred directly from Your browser or the App to a third-party payment service provider. Hence, this Privacy Policy does not cover the protection of Your payment details, if applicable. The protection of Your payment details may be covered by any privacy policy provided by the relevant third party payment service providers. If You choose to post messages on any of our discussion fora, message boards, chat rooms or other message areas or leave feedback or comments for other Users whether by phone, email, letters or on the Website or the App, we will collect that information You provide to us and if need be aggregate. We retain this information as necessary to resolve grievances, provide user support, troubleshoot problems and show to various parties as indicators of Your credibility as permitted by applicable law. We may also proactively request for Your feedback and testimonials to help us improve our services or about the services or conduct of other Users via online forms, post, email, phone, mobile or fax. We may also contact You to inform You about offers, news, information etc about the Platform and our services. If You do not wish to be contacted, please click here to indicate Your request for privacy. If You register for the Platform on another web site or use a web site providing a service for the Platform or a web site that helps facilitate Your activity on the Platform or You reach our Platform by clicking on another site, if such a service is available, that web site may provide personal information about You and Your transactions back to us, which may be used in the manner described herein. However, it may be noted that the information provided by You to such other website/s shall be governed by the privacy policy of that respective website/s.

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